# Refund Policy
Last Updated: January 2025
## 1. General Refund Policy
We offer refunds on digital products and services under the following conditions:
## 2. Refund Eligibility
You may be eligible for a refund if:
- The service was not delivered as described
- Technical issues prevent you from using the service
- The service is significantly different from what was advertised
## 3. Non-Refundable Items
The following are not eligible for refunds:
- Services that have been fully utilized or consumed
- Custom-made or personalized services
- Services used beyond the refund period
## 4. Refund Timeframe
Refund requests must be made within 30 days of purchase. Refunds may take 5-10 business days to process.
## 5. How to Request a Refund
To request a refund:
1. Contact our support team with your order details
2. Provide a reason for the refund request
3. We will review your request within 5 business days
## 6. Refund Processing
Once approved, refunds will be credited to the original payment method within 10 business days.
## 7. Contact Us
For questions about refunds, please contact our support team.
